PRIVACY POLICY

Last updated: [DATE]

BRT Digital ("BRT Digital", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, or use our services.

1. WHO WE ARE

BRT Digital is responsible for the personal information covered by this Privacy Policy.

If you have any questions about how we use your personal information, you can contact us using the details below.

Email: [YOUR EMAIL ADDRESS]

Phone: [YOUR PHONE NUMBER]

Address: [YOUR BUSINESS ADDRESS]

2. INFORMATION WE COLLECT

Depending on how you interact with BRT Digital, we may collect the following information:

• Your name

• Business name

• Email address

• Telephone number

• Business address

• Information you provide when making an enquiry

• Information about the services you request or purchase

• Information contained in messages or other communications you send to us

• Payment and transaction information where you purchase our services

• Technical information about your device or use of our website, where applicable

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. HOW WE COLLECT YOUR INFORMATION

We may collect personal information when you:

• Contact us by email, telephone or through our website

• Submit an enquiry or contact form

• Request information about our services

• Purchase or use our services

• Communicate with us about an existing service

• Visit or use our website, where applicable through cookies or similar technologies

Where we receive personal information from another source, we will provide the relevant privacy information where required by law.

4. HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Respond to enquiries

• Provide and manage our services

• Communicate with you about your project or service

• Process payments and manage accounts

• Provide customer support

• Maintain and improve our website and services

• Keep appropriate business and financial records

• Protect the security of our website and services

• Comply with legal and regulatory obligations

• Establish, exercise or defend legal claims where necessary

We will only use your personal information for purposes that are lawful and compatible with applicable data protection legislation.

5. OUR LAWFUL BASES FOR USING YOUR INFORMATION

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract: Where processing is necessary to provide a service you have requested or to take steps before entering into a contract.

Legitimate interests: Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.

Legal obligation: Where we need to process information to comply with a legal or regulatory requirement.

Consent: Where we ask for your consent to use your information for a particular purpose.

Where we rely on consent, you can withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing that took place before

consent was withdrawn.

6. MARKETING

We may contact existing customers about services or information that may be relevant to them where permitted by applicable law.

We will not use your personal information for direct marketing where we are not legally permitted to do so.

Where marketing requires your consent, we will ask for that consent before sending the relevant marketing communications.

You can ask us to stop sending marketing communications at any time by contacting us or using an unsubscribe option where one is provided.

7. WHO WE SHARE YOUR INFORMATION WITH

We may share personal information with trusted third parties where this is necessary to operate our business or provide our services.

Depending on the services we use, these may include:

• Website hosting providers

• Website and software platforms

• Domain and technical service providers

• Payment providers

• Email and communication providers

• Professional advisers

• IT and security providers

• Government authorities or regulators where legally required

We only share information where there is an appropriate reason and lawful basis for doing so.

We do not sell your personal information.

8. THIRD-PARTY SERVICES

Our website and services may use third-party platforms or services.

These services may process personal information according to their own privacy policies and terms.

Where a third party processes personal information on our behalf, we will take reasonable steps to ensure that appropriate data protection arrangements are in place.

9. INTERNATIONAL TRANSFERS

Some of the service providers we use may process or store personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is permitted under applicable data protection law

and that appropriate safeguards are in place where required.

10. HOW LONG WE KEEP YOUR INFORMATION

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we keep information will depend on factors such as:

• The purpose for which it was collected

• Whether you have an ongoing relationship with us

• Legal, accounting or regulatory requirements

• Whether the information may be needed to establish or defend a legal claim

When information is no longer required, we will securely delete or dispose of it where reasonably possible.

11. HOW WE PROTECT YOUR INFORMATION

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online service or method of transmitting information over the internet can be guaranteed to be completely secure.

12. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances, you have rights under UK data protection law, including:

• The right to be informed about how your personal information is used

• The right to request access to your personal information

• The right to ask us to correct inaccurate or incomplete information

• The right to ask us to delete personal information in certain circumstances

• The right to ask us to restrict processing in certain circumstances

• The right to object to certain types of processing

• The right to data portability in certain circumstances

• The right to withdraw consent where we rely on consent

These rights are subject to certain legal conditions and exemptions.

To exercise a right, please contact us using the details in this Privacy Policy.

13. COOKIES

Our website may use cookies and similar technologies.

Some cookies may be necessary for the website to operate correctly.

Where we use non-essential cookies or similar technologies that require consent, we will ask for your consent before using them where required by law.

You can manage or withdraw your cookie preferences through the cookie controls provided on our website.

For more information, please see our Cookie Policy.

14. LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

We recommend that you review the privacy policy of any third-party website you visit.

15. CHILDREN'S INFORMATION

Our services are intended for businesses and are not directed specifically at children.

We do not knowingly collect personal information from children through our website for purposes that require such collection.

If you believe that a child has provided us with personal information inappropriately, please contact us so that we can review the situation.

16. AUTOMATED DECISION-MAKING

We do not currently use your personal information to make decisions about you solely through automated processing that produce legal or similarly significant effects.

If this changes, we will update this Privacy Policy and provide any information required by applicable law.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we process personal information.

The latest version will always be made available on our website.

We recommend checking this page occasionally to see whether any changes have been made.

18. HOW TO CONTACT US

If you have questions about this Privacy Policy or how we use your personal information, please contact us:

BRT Digital

Email: [YOUR EMAIL ADDRESS]

Phone: [YOUR PHONE NUMBER]

Address: [YOUR BUSINESS ADDRESS]

19. MAKING A COMPLAINT

If you are unhappy with how we have handled your personal information, please contact us first so that we have the opportunity to address your concern.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

You can find information about making a complaint on the ICO's website.

End of Privacy Policy